FAQ

Here is a list of our frequently asked questions.  

What are you hours?

We're currently open by appointments only.  

What services do you offer?

Currently we offer spa services such as makeup, manicures and pedicures.  In addition to our spa services we also offer a variety of slumber parties.

How do I book a spa service?

To avoid disappointment we encourage you to contact us via email or  phone to book your spa service.

How do I book a spa party?

 

All parties must be booked with one of our party co-ordinators.  At the time of booking a $100.00 non-refundable deposit will be required to secure your date and time.  Deposits can be made in person, e-transfer or by credit card over the phone.

 

Your party coordinator will contact you 2 to 3 days prior to your event to confirm all final details.

How do I book a slumber party?

 

All parties must be booked with one of our party co-ordinators.  At the time of booking a $150.00 non-refundable deposit will be required to secure your date and time.  Deposits can be made in person, e-transfer or by credit card over the phone.

 

Your party coordinator will contact you 7-10 days prior to your event to confirm all final details.  Final payment due 48 hours prior to event.

What is your liability policy for slumber parties?

We are not responsible for injury or damage caused to property from use of our equipment .  Dream Slumberz assumes no responsibility or liability for accidents, damage or injury caused during or after your party.  It is the responsibility of party hostess to exercise due diligence and to ensure supervision for children.  Our slumber party is not recommended for children under the age of 5 years old. 

How much space is required for a slumber party?

Our standard tents requires a minimum of 6ft long and 4ft wide.  We can arrange the tents in various ways to make them work in your desired space.  It is your responsibility to ensure the desired room will accommodate the tents and guests.  

How long is your slumber party?

All parties are 20-24 hours including setup. A late fee may occur if you fail to be present for scheduled setup/take down.

 

Is there a travel fee for your slumber party? 

Dream Slumberz provides free delivery and setup within 40kms of 54 Baycliffe Crescent in Brampton.  Deliveries outside of the 40kms will be subject to a delivery charge of $2/km 

How does slumber party setup and collection work?

Delivery times will be determined one week in advance of your event.  We will deliver, assemble and style.  Setup will take approximately 60-90 minutes.  We request that no guest are present during our setup and parking made available close to the door. Our team will arrive at scheduled time to collect  all items. All items will be inspected with party host.  Any lost, broken, damaged or destroyed equipment will be charged at full replacement value.

Are pets allowed in tents?

We absolutely love and adore our pets but it's mandatory that all pets be kept away from the slumber party to prevent damage and most importantly to ensure the safety to others having allergic reactions to animal hair.

Do I need to bring my own pillow?

Unfortunately due to hygienic reasons, we cannot supply pillows and your guest must bring their own pillow. Decorative pillows are provided for decor only and sleeping on is prohibited.

How do you clean/sanitize your slumber party equipment?

All tents and linens are professionally laundered after every use.  Air mattress are sanitized and all hard surfaces are washed and disinfected. 

Is a deposit required to book a spa service?

Depending on the package you have chosen a $50.00 non-refundable deposit may be required at time of booking.  Please contact us for further details.

What method of payment do you accept?

We accept Cash, Interact, MasterCard and Visa.  Please note we do not accept American Express.

How early should I book my spa party?

To avoid any disappointment we highly advise that you book your party 3 to 4 weeks in advance.

How early should I book my slumber party?

To avoid any disappointment we highly advise that you book your party 4 to 6 weeks in advance.

What happens if I cancel a party booking?

All cancellations will result in a loss of deposit.

Can I reschedule my spa party?

3 weeks notice required otherwise an additional $100.00 non-refundable deposit will be required to reserve your new date and time.

Can I reschedule my slumber party?

3  weeks notice required to reserve your new date and time.

Do you provide food?

If you have chosen one of our regular spa party packages, 2 slices of cheese pizza will be provided to each guest along with chips and drinks.

Do you allow outside food?

Due to health regulations and guidelines outside food is prohibited with the exception of a cake/cupcakes.

 

How early should I arrive for my party?

Please arrive no earlier than 10 minutes before your party.

What should I bring to the party?

Other than a camera, we have you covered.  Be on time, sit back and relax!

How can we prepare for the spa party?

 

In-house robes  will be provided for in-house use only.  However we recommend that your child bring their own flip flops and wear light clothing for under the robe.  Please refrain from wearing leggings or tights that cover the feet otherwise they will be asked to be removed if they are receiving a pedicure. We require removal of existing nail polish on hands and feet before arrival.

Most importantly be prepared to have a fantastic time!

My child has an allergy who do I contact?

Upon receipt of your invitation please advise the guardian hosting the party or contact the spa directly. Please note we are a peanut/nut aware facility and will make alternative accommodations if your child is allergic to any of our products.

What spa products do you use?

Please contact the spa directly for full list.

Do you offer loot bags?

 

Absolutely, we call them Glam Bags.  Glam Bags can be purchased for an additional cost.  Please contact us for more information.

What are your party rules?

Please be on time for your party, if you are late your party will not be extended past it's scheduled end time.

No videotaping is allowed for the privacy of our guests.

We allow 2 adults to stay for duration of your party due to spacing.

 

Do you offer gift cards?

 

Gift cards can be purchased online, please contact us for details.

Do you have any special promotions?

 

Special promotions will be featured under our Specials and Events section. Limited time offers may also be offered on Instagram. Please follow us @im_perfectionjuniorspa and @dreamslumberz for amazing deals.